Pharmacy managers help ensure customers get the medicine they need and that it is properly filled following the doctors orders. Typically, a pharmacy manager oversees one particular store, but there are positions in which they manage multiple locations. Along with ensuring their pharmacy complies with federal and state regulations, pharmacy managers must ensure staff communicate clearly, effectively, and positively with customers. It is up to the pharmacy manager to instruct and monitor employees to ensure they are professional and courteous in all interactions. They must train their staff to prioritize orders and deliver them within the allotted time frames. Teaching staff how to effectively deal with doctors and medical practitioners is essential as well.
Pharmacy managers typically need a pharmacy degree (Pharm.D.), as well as a bachelor’s of science degree in pharmacy or an accepted equivalent. Previous experience in a pharmacy setting is generally required as well. Excellent communication, managerial, and time-management skills are essential in this position.