Billing and account collectors’ duties include keeping track of overdue accounts, receiving payment and posting payment to a patient’s account.

A hospital billing clerk is a hospital office employee responsible for coding and entering medical records, communicating with insurance companies and billing patients. Hospital billing clerks use computer software and knowledge of insurance and billing practices to correctly translate verbal descriptions of diagnoses and procedures into numerical codes.

Executive secretaries provide high-level administrative support by conducting research, preparing reports or handling requests for information. They also prepare correspondence, greet visitors, arrange conference calls and schedule meetings. Executive secretaries may also train or supervise lower-level clerical staff.